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AIA Hong Kong & Macau has made significant upgrades to its “OptimaCEO Medical Plan”. This revamped plan is designed to offer comprehensive support for health management and overall well-being. It does so by integrating several key components, namely the Signature Healthcare Circle, concierge services, and personalised health programmes.
The Signature Healthcare Circle is a formidable network, comprising over 500 specialists and healthcare professionals. An impressive 80% of these experts have more than a decade of experience. This team is dedicated to providing end-to-end cancer care and has incorporated a diverse range of specialists such as physiotherapists, nutritionists, and traditional Chinese medicine practitioners. This holistic approach ensures that patients receive comprehensive support throughout their journey from diagnosis to recovery.
In addition to the healthcare circle, the plan offers a 24-hour concierge hotline. This hotline serves multiple purposes, from appointment booking to providing personalised assistance. Customers also have access to a Wellness Relationship Manager for guidance. The “infinite health programmes” are another highlight. These programmes use scientific assessments and continuous monitoring to detect health risks early and optimize physical, mental, and metabolic health. A unique feature, the “Health Wallet”, is a first-in-market rewards system. It enables customers to accumulate various benefits like hospital cash, day surgery cash, and no-claim bonuses, which can then be redeemed for wellness treatments, check-ups, vaccinations, or enhanced medical coverage.
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