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Rising Medical Costs and Demand Drive India’s Health Insurance Boom

by Celia

India’s health insurance industry is on track to grow from US$15.99 billion in 2024 to an estimated US$38.2 billion by 2032, according to a new study by SkyQuest. This expansion reflects a compound annual growth rate (CAGR) of 11.5%, highlighting strong and sustained demand for healthcare-related financial protection.

The surge is being fueled by several key factors: rising medical treatment costs, shifting consumer expectations, and improved access to insurance products across the country. At the heart of this growth is the increasing need to shield families from unexpected medical expenses.

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Changing Consumer Behavior Fuels Growth

India’s growing middle class is a major force reshaping the health insurance landscape. As incomes rise, more people are choosing to invest in personal and family health coverage.

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Employer-sponsored group health insurance continues to be the most widely used form due to its affordability and wide coverage. However, individual health insurance plans are gaining popularity for offering more flexible and customizable options. While group insurance remains dominant, the shift toward personalized plans is evident among consumers seeking tailored solutions.

Segment Trends and Popular Coverage

Health insurance products in India are categorized by provider type, policy structure, network design, and customer segment.

Private insurers currently lead the market, outpacing public providers thanks to their wider variety of offerings and better service quality.

Among policy types, hospitalization coverage remains the most common, covering inpatient treatments and surgeries. At the same time, demand for critical illness policies is rising. These plans provide lump-sum payouts for major illnesses like cancer and heart disease, offering financial relief during recovery and income loss.

Regional and Regulatory Shifts

The National Capital Region (NCR), including Delhi and nearby cities, continues to lead in health insurance adoption due to higher income levels and a concentration of corporate customers.

However, southern states like Tamil Nadu and Karnataka are experiencing the fastest growth. This is thanks to improved healthcare infrastructure and increasing public awareness about insurance benefits.

Regulatory reforms introduced by the Insurance Regulatory and Development Authority of India (IRDAI) in 2023 have further boosted market accessibility. The changes include relaxed rules for covering older individuals and those with pre-existing conditions, which is expected to help expand coverage across underserved groups.

Competition and Technology Drive Change

India’s health insurance market is highly competitive, with standalone health insurers and general insurers battling for market share. Major players include HDFC ERGO, ICICI Lombard, and Star Health.

Recent mergers and brand changes are reshaping the competitive landscape. For example, ICICI Lombard’s integration with Bharti AXA and the rebranding of Religare to Care Health Insurance mark key strategic shifts.

Digital transformation is also playing a vital role. Insurers are increasingly using online platforms for customer onboarding, claims processing, and even virtual medical consultations, making services faster and more accessible.

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Looking Ahead

According to GlobalData, the health insurance segment is expected to make up 11% of India’s total insurance market by 2028, up from 9.5% in 2023. The sector is projected to reach a market value of US$23.8 billion by 2028, growing at a CAGR of 12.8% from 2024.

This strong growth outlook highlights health insurance as one of India’s most dynamic and essential financial services sectors.

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